Website: www.chicclo.shop
Email: chicc@chicclo.shop
Phone: 814-270-8485

ChicLady LLC (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect the information you provide when visiting or making a purchase from our website.

1. Information We Collect

When you visit our site or interact with us, we may collect the following types of personal information:

  • Personal Information: Name, email address, phone number, shipping/billing address, payment information, and any other details you provide during registration or checkout.
  • Order History: Products you purchase or browse.
  • Technical Information: IP address, browser type, device information, cookies, and usage data.
  • Communications: Any messages or feedback submitted via email, contact forms, or customer service interactions.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support and respond to inquiries
  • Improve our website, products, and services
  • Send order confirmations, shipping updates, and promotional emails
  • Prevent fraud and ensure security
  • Comply with legal obligations

We do not sell or rent your personal data to third parties.

3. Sharing Your Information

We may share your data with trusted third parties only in the following situations:

  • Payment processors (e.g., Stripe, PayPal) to complete transactions
  • Shipping partners to deliver your orders
  • Marketing platforms for sending emails and promotions (with your consent)
  • Legal authorities, when required by law, legal process, or to protect our rights

All third-party service providers are required to uphold strict data confidentiality and security standards.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Understand and analyze how you use our site
  • Customize content and provide targeted advertising
  • Enhance your shopping experience

You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionalities.

5. Email Communications

With your permission, we may send you promotional emails. You can opt out at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

Transactional emails (e.g., order confirmations) will continue even if you opt out of marketing emails.